Our Holiday Present to You
With RingCentral and Chrometa, say goodbye to underbilling!
Do you know how much time you spend making and answering calls every day with your RingCentral VoIP phone? You probably spend several hours each day reviewing documents with a remote client, being on the phone for a court hearing or sitting in a conference call... For the majority of lawyers, the total time varies between one and three hours. No matter how diligent you are at keeping a log of all your calls, chances are you sometimes forget to log a call... or two... by no means a big deal at the end of the day, but a pretty big deal at the end of the month. And even if you have unrivaled timekeeping skills, reconstructing your time at the end of the day (as it often happens) can be difficult and time consuming, resulting in delays and possible errors. While most people are usually pretty good at remembering what they did over large blocks of time, they tend to forget all the short calls.
The real problem is under billing...
Our mission at Chrometa has always been to help you stop underbilling, so it is only natural to also focus on tracking phone calls. As you may know, our Android time tracking app integrates seamlessly with Android mobile phones since 2013 and you've got all your calls in an automatically built time sheet thanks to our dedicated app. Landlines and iPhone calls, however, do not offer a similar option - Apple does not allow any work time tracker to keep a call history, and landlines usually don't have a public API.
... and we have a solution
But here is some good news: if you are using RingCentral, it is in fact now possible to track your landline and iPhone calls thanks to the newest integration with Chrometa. After the initial setup, Chrometa imports your RingCentral contacts and syncs them with your existing clients' contact information. Once created, new contacts are automatically added to your Clients list while existing contacts are kept in sync. Then the exciting part begins: Ten (10) minutes after the end of a phone call, the phone call appears in your Chrometa time sheet. That's right, automatically. You no longer need to write down the exact number of minutes you just spent talking on the phone - and with whom - every time you hang up. Now, that's nothing short of a holiday miracle! The Chrometa - RingCentral sync happens in the background, you do not need to be logged into Chrometa or even have Chrometa running on your PC or Mac for the sync to happen. Happy holidays! Here is a step-by-step explanation of how you can set up this exciting new feature: First Connect Chrometa and RingCentral from the Integrations page.
Create rules based on the contact name, phone number and/or extension. Your calls are then automatically to the client. You're just one click away from the Invoices (or exporting to your favorite Invoicing/Practice Management system). Phone Number Rules Phone Number Rules Review your call log in the Timeline and Time Summary views. The time entry contains all the call details you need to invoice your work: the start time, call length and the contact you called or who called you.
RingCentral Phone Call
PS: Our development team is actively working on adding text messages to the sync process
Also keeping the RingCentral address book in sync with the list of clients in Chrometa, so stay tuned to future announcements!
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