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Automated Time Tracking

Mac, PC and Android

RingCentral Integration

Our holiday present to you

With RingCentral and Chrometa, say goodbye to underbilling!

Do you know how much time you spend making and answering calls every day with your RingCentral VoIP phone? You probably spend several hours each day reviewing documents with a remote client, being on the phone for a court hearing or sitting in a conference call… For the majority of lawyers, the total time varies between one and three hours.

No matter how diligent you are at keeping a log of all your calls, chances are you sometimes forget to log a call… or two… by no means a big deal at the end of the day, but a pretty big deal at the end of the month.

And even if you have unrivaled timekeeping skills, reconstructing your time at the end of the day (as it often happens) can be difficult and time consuming, resulting in delays and possible errors. While most people are usually pretty good at remembering what they did over large blocks of time, they tend to forget all the short  calls.

The real problem is under billing…

Our mission at Chrometa has always been to help you stop underbilling, so it is only natural to also focus on phones. As you may know, Android mobile phones have integrated seamlessly with Chrometa since 2013 and you’ve gotten all your calls in an automatically built time sheet thanks to our dedicated app.

Landlines and iPhone calls, however, do not offer a similar option – Apple does not allow any app to track calls, and landlines usually don’t have a public API.

… and we have a solution

But here is some good news: if you are using RingCentral, it is in fact now possible to track your landline and iPhone calls thanks to the newest  integration with Chrometa.

After the initial setup, Chrometa imports your RingCentral contacts and syncs them with your existing clients’ contact information. Once created, new contacts are automatically added to your Clients list while existing contacts are kept in sync.

Then the exciting part begins:

Ten (10) minutes after the end of a phone call, the phone call appears in your Chrometa time sheet. That’s right, automatically. You no longer need to write down the exact number of minutes you just spent talking on the phone – and with whom – every time you hang up.  Now, that’s nothing short of a holiday miracle!

Happy holidays!

Here is a step-by-step explanation of how you can set up this exciting new feature:

Fist Connect Chrometa and RingCentral from the Integrations page.

Connect RingCentral
Connect RingCentral to Chrometa

Create rules based on the contact name, phone number and/or extension. Your calls are then automatically to the client. You’re just one click away from the Invoices (or exporting to your favorite Invoicing/Practice Management system).

 

Phone Number Rules
Phone Number Rules

Review your call log in the Timeline and Time Summary views

RingCentral Phone Call
RingCentral Phone Call
RingCentral Timesheet
RingCentral Timesheet

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